It’s Droid X Day!! I was so excited that I drove down to my local Verizon Wireless store this morning to join the crowds and get my early upgrade. When I arrived, a customer service agent let me know that since my free upgrade wasn’t until Jan 2011, I wasn’t going to be eligible for an upgrade! Oh no!
Dejected, I headed outside and called 611 on my cell. I was connected to a Verizon agent, working on his day off, who let me know that I DID qualify for a rebate-based early-upgrade discount! That’s all I really wanted, anyway, so I was elated! He said I could order it from him, so I asked if the same deal would be available in-store (since I am impatient and didn’t want to wait for shipping). He said yes, but that he would just waive the shipping and deliver overnight if I bought from him right then. To which I replied, “yes, please!”
At this point, I was already a happy customer. Then, he waived my early upgrade fee, too! Now I was really happy, but a little worried because I didn’t really want to pay the whole cost today. Tomorrow, yes. When it came time for the payment, he said I could pay now, or defer it to my monthly bill! Meaning I didn’t have to drop a dime today to get my new Droid X shipped overnight!
When I am asked why I don’t have an iPhone, my answer is Verizon. Not only do they provide me with coverage in my apartment (something AT&T cannot do), they just seem to give a crap about whether I am a happy customer. That’s something I NEVER experienced with Cingular/AT&T. So, while I enjoy using my iPod Touch and can see why people like iPhones so much, I can’t get behind Apple with their decision to limit themselves to AT&T.
DROID!